WAXHAW – When Dr. Kyle Jones opened Carolinas Chiropractic & Spinal Rehab more than 10 years ago he was told to be good to Waxhaw and Waxhaw would be good to him.
“We’re doing our best,” Jones said.
Outside of work, Jones and his Carolinas Chiropractic & Spinal Rehab staff are heavily invested in charitable work and in giving back to the community by supporting local schools, organizations and sports teams.
That’s the way they run their office on the inside, too.
The front desk specialists will walk patients step by step through what their treatment plan looks like, when they will be seen again and what financial requirements are expected.
Once a patient is ready to start a treatment plan, Jones and his team will take them through what they expect to get out of his their treatment, what the Carolinas Chiropractic & Spinal Rehab team expects to happen and when a realistic timetable for that to occur would be.
“Our office prides itself on treating every patient like a family member,” Jones said. “Our office is staffed with passionate individuals that truly care about the well being of our patients. In a healthcare arena where patients feel like a number, we have made it our priority to create a personal relationship with them.”
Chiropractic physician Emily Gilbert is a great example.
Gilbert saw the benefits of regular chiropractic visits during her own two pregnancies. She now specializes in the care of expecting mothers and children, whose bodies are undergoing major changes in the early development years.
So whatever is ailing you or your children, let Jones and his staff show you the customer service that has now won them three Best of the Weekly Awards.
“Our practice is extremely focused on customer service because without them, we don’t have a practice,” Jones said. “We go out of our way to communicate with them.
“We want to help them with their healthcare needs for their lifetime and in order to have that opportunity, we have to build their trust. After 10 years in service, we have built quite the family of patients.”
If new to chiropractic care or already a patient of Carolinas Chiropractic & Spinal Rehab, give them a call at 704-243-1010 or schedule online at https://www.carolinaschiropractic.com.